Terms and Conditions

Acceptance of Terms

By accessing Tewraeco.com, creating an account, or placing an order, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, our Privacy Policy, Return Policy, and Shipping Policy.

If you do not agree with any part of these terms, please refrain from using our website or purchasing our products. We reserve the right to update these terms at any time, and continued use of the site after an update constitutes your acceptance of the revised version.

Your Account

You may browse Tewraeco.com without creating an account, but certain features — including order tracking and saved preferences — require registration. When you create an account, you agree to provide accurate, current, and complete information.

You are responsible for keeping your login credentials confidential. All activity that occurs under your account is your responsibility. If you suspect any unauthorized use, please notify us immediately at service@tewraeco.com.

We reserve the right to suspend or terminate any account involved in fraudulent, abusive, or illegal activity without prior notice.

Products & Descriptions

We work carefully to describe and photograph our products accurately. However, slight variations in color, finish, and texture may occur due to lighting, screen settings, and the natural differences of materials such as aluminum, stainless steel, and matte coatings.

These variations are not considered defects. If a product differs meaningfully from its description, please contact us and we will work with you to resolve the matter under our Return Policy.

We reserve the right to modify or discontinue any product at any time, including limited-edition colorways, seasonal collections, and promotional series.

Pricing & Payment

All prices shown on Tewraeco.com are listed in the currency displayed at checkout and exclude any applicable taxes, duties, or shipping fees unless explicitly noted. We reserve the right to change prices at any time without prior notice.

In the rare case that a pricing error occurs — for example, a decimal misplacement or an outdated promotional price — we reserve the right to cancel the affected order and issue a full refund. If this happens, we will contact you promptly and transparently.

Payment must be received in full before an order is dispatched. We accept major credit and debit cards, PayPal, Apple Pay, Google Pay, and additional methods shown at checkout.

Orders & Acceptance

Your order is an offer to purchase, and it becomes a binding contract only once we confirm it by email. We reserve the right to refuse or cancel any order for reasons including suspected fraud, unavailability, or a clear pricing error.

Once an order has been dispatched, it is governed by our Shipping Policy and Return Policy. Please review both before purchasing, as they explain how deliveries and returns are handled.

Intellectual Property

All content on Tewraeco.com — including the TEWRAECO™ name, logo, product designs, product photography, illustrations, written descriptions, and site layout — is our intellectual property or that of our licensors, and is protected by copyright, trademark, and design laws.

You may not reproduce, distribute, modify, republish, or use any of our content for commercial purposes without written permission from us. Personal, non-commercial use — such as sharing a product image with a friend — is permitted and welcome.

"TEWRAECO™" and the accompanying logo are trademarks of Taiyuan Hengrunkang Technology Co., Ltd. Unauthorized use of these marks is strictly prohibited.

Acceptable Use

When using Tewraeco.com, you agree not to engage in any activity that could harm the site, its users, or our team. Specifically, you agree not to:

• Attempt to gain unauthorized access to any part of the site or its systems.
• Scrape, copy, or reproduce content for commercial purposes without permission.
• Introduce viruses, malware, or any other harmful code.
• Impersonate TEWRAECO™, our staff, or another customer.
• Place fraudulent orders or use stolen payment information.
• Harass, threaten, or abuse our customer support team.
• Use the site in any way that violates local, national, or international law.

We reserve the right to suspend or terminate access for any user found to be engaging in these activities.

Limitation of Liability

TEWRAECO™ products are designed and tested with care, but they are intended for ordinary consumer use. They are not intended for industrial, medical, or commercial applications unless specifically stated.

To the maximum extent permitted by law, TEWRAECO™ shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or website, including — without limitation — loss of profit, loss of data, or damage to other property.

Our total liability in any matter arising from your purchase shall not exceed the amount you paid for the product in question. This limitation does not affect any rights you may have under mandatory local consumer protection laws.

Governing Law & Dispute Resolution

These Terms and Conditions are governed by the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute arising from these terms or your use of our site shall be subject to the exclusive jurisdiction of the courts in Taiyuan, Shanxi, China.

Before pursuing formal proceedings, we encourage you to contact us at service@tewraeco.com. Most concerns are resolved quickly and amicably through direct conversation.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our practices, our offerings, or applicable laws. When we do, the “Effective” date at the top of this page will be revised.

If a change is material, we will notify you by email or through a clear notice on our website before it takes effect. Your continued use of Tewraeco.com after such notice means you accept the updated terms.